Need help?Help Center Trust and SafetyBackBackCoronavirus (COVID-19) updateGeneralHostsGuestsMessagingReviewsTrust and SafetyInvite a friendTrust and SafetyTrust and SafetyWhat if I have been advised that the host is out of town and cannot show you the property?What if I have been asked to pay a downpayment / deposit before I view a property?What if I am contacted by a Host before I make a booking on Homestay.com asking me to transfer money? See More 26 articlesWe're here to help!If you have a question we haven't answered, get in touch at support@homestay.com.